DEMO-SHOP
Orders will not be processed and shipped.
Fast delivery with DHL
30 days return right

Payment & Delivery

Shipping costs (including statutory value-added tax)

We ship to the United Kingdom with UPS and to all other EU coutries with UPS (except Germany, Finland and France).

 

Shipping costs to the United Kingdom

The shipping costs are only £ 9.87 (daily rate 11,90€ in English pounds)

The minimum order value is £ 50,00.

Customs duties*

From 01.01.2021, consignments of goods valued at more than £135 that are outside the UK and sold directly to customers in the UK, are subject to Custom Duties.

Please bare in mind the £135 limit applies to the value of a total consignment that is imported, not the separate value of individual items that are in a consignment.

Also take into account this threshold is based on the value of goods, excluding transport and insurance costs, and any other taxes and charges identifiable by the customs authorities from any relevant documents.

For example: According to UK Global Online Tariff website, coffee is taxed with 6% Duty (8% when decaffeinated).

No duty is charged for orders under £135.

* This information is not legally binding. Please check with your customs office what the fees are in detail.

 

Order at more than £135

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.

These charges will typically be due once the shipped goods arrive at the country of destination and are not included in the product price or shipping and handling cost.

They are the buyer’s responsibility as we are only charging the transportation fee for your order.

We do not have any responsibility on these additional charges that may apply.

You may check with your country’s customs office to determine if there will be additional costs.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.

If a product is seized and destroyed by the customs, we will not be responsible for the losses, product, or shipping refunds.

If you refuse the shipment because of these charges, or if an order is rejected by customs due to item restrictions, or if the order is returned because the local post is unable to locate your address,(…) we can refund you for the cost of the products (which does not include any shipping or return shipping fees) once the package is returned and processed by our warehouse.

Please note that packages returned by customs can sometimes take a very long time to return.


Delivery periods

The standard delivery time to the United Kingdom is on average 3-5 days. The table below shows the transit times for other countries. (in case an advance payment has been agreed upon, after the payment authorisation). Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

 

Terms of payment

You have the following payment options:

  • Payment via credit card - Visa Mastercard American Express
  • Payment via PayPal
  • Payment via amazon payments


If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

 

The following terms and conditions apply:

Dispatch costs (inclusive of legally applicable VAT)

  • The minimum order value for orders in the EU countries is £ 50,00.
  • Other EU Countries: Have a look at the list below
Country Standard Package Term (working days) Shipping fee (daily updated in GBP)
Austria 2-3   Visit our Coffee Distributors EU Coffee Delivery Shop  6,50 € 
Belgium 2-3   Visit our Italian Coffee EU Coffee Delivery Shop  6,90 €
Bulgaria 4-5     Visit our EU Espresso Delivery Shop  9,90 €
Croatia 2-3     Visit our Premium coffee EU Coffee Delivery Shop  9,90 €
Czeck Republic 2-3     Visit our Coffee suppliers EU Coffee Delivery Shop  8,90 €
Denmark 2-3     Visit our Quality Coffee EU Coffee Delivery Shop  6,90 €
Estonia 4-6     Visit our EU Espressso Delivery Shop  9,90 €
Finland 10-12     Visit our EU Espresso Online shop  7,90 € with DHL
France ** 3-4   Please visit our French Coffee Shop we ship to France with DHL
Germany 1-3  Please visit our German Coffee Shop we ship to Germany with DHL
Greece 6-8     Visit our EU Coffee Delivery Shop  9,90 € 
Hungary 3-4   Visit our EU Coffee Delivery Shop  8,90 €
Ireland 3-4     Visit our EU Coffee Delivery Shop  9,90 €
Italy 3-4  Please visit our Italian Coffee Shop  
Latvia 3-5     Visit our EU Coffee Delivery Shop  9,90 €
Lithuania 4-5     Visit our EU Coffee Delivery Shop  9,90 €
Luxembourg 2-3     Visit our EU Coffee Delivery Shop  8,90 €
Malta 4-6     Visit our EU Coffee Delivery Shop  9,90 €
Netherlands 2-3   Visit our EU Coffee Delivery Shop  6,90 €
Poland 2-3     Visit our EU Coffee Delivery Shop  8,90 €
Portugal 4-5     Visit our EU Coffee Delivery Shop  9,90 €
Romania 3-4     Visit our EU Coffee Delivery Shop  9,90 €
Slovakia 3-4   Visit our EU Coffee Delivery Shop  8,90 €
Slovenia 3-4   Visit our EU Coffee Delivery Shop  8,90 €
Spain * 4-5  Please visit our Spanish Coffee Shop  
Sweden 3-5     Please visit our Swedish Coffee Shop  
United Kingdom 3-5  11,90 €

 

* No shipment to Canary Islands

** No shipment to French overseas departments and territories. (DOM-TOM)

 

Worldwide Delivery

 

Shipping to Switzerland (DHL)

The basic price for a package for Switzerland is 11.70 Euro.

From 2 kg the price increases by 1.50 Euro per kg.

We send a maximum of 28 KG in one package.

Minimum order value 50.00 € 

Delivery time: 2-4 days

 

Shipping to Norway (DHL)

The basic price for a package for Norway is 12.50 euros.

From 2 kg the price increases by 1,80 Euro per kg.

We send a maximum of 28 KG in one package.

Minimum order value 50.00 € 

Delivery time: 4-5 days


In case of questions, please contact us at the contact details mentioned in the Legal Notice.